|
|
We work with IT Executives that use Lotus
Notes who are having difficulties providing their mobile professionals
access to their email, contacts, calendar and corporate information
while on the go.
Our clients are in the business
of providing high quality goods and services to end customers
ranging from the general public to institutions.

|
|
“We
have too many different types of mobile devices and it is
challenging to support a fleet so diverse.” |
|
|
“Our
IT team is struggling to efficiently manage and deploy a
mobile email and data solution.” |
|
|
“Our
executives need 24/7 support while overseas to access email
and data through their mobile devices, but we don’t
have the extended support required to cover 24/7 mobile
support services.” |
|
|
“We have a large mobile
workforce that needs access to customer information while
away from the office, but we don’t have the mobile
infrastructure to support that.” |
|
|
“We
are a large and established business and we are at a stage
where we want to re-examine the way our mobile workforce
does business and significantly improve operational efficiency.” |
|
|
“We use Lotus Notes
and need to push email and data to our mobile professionals.” |
|
|
“Our
mobile workforce is spending a lot of time responding to
emails and calls when they return from visiting clients
when they should be able to respond the client needs on
the go.” |
|
|
“Our business has
a large mobile workforce and we don’t have the support
skills necessary to provide them with access to their email,
calendar, contacts and enterprise data while away from the
office.” |
|
|
“We
have a mobile workforce that we need to support but our
infrastructure is not ready to support a BES infrastructure
and to cover 24/7 mobile services.” |
You understand the
value in offering your staff flexible working options
Being “available” on wireless
data is not about working 24 x 7. With the right culture, providing
your staff flexible access to enterprise email and data makes
their life easier while being more responsive to internal and
external customers.
You plan and execute with the “end
in mind”
This means that you are a purposeful
progressive organisation that is open to thought leadership,
new paradigms and technologies that will help your organisation
move forward.
You understand the strategy of “quick wins”.
This strategy is a founding principle
of our company.
A “quick win” is essentially a project or sub project
that can be conceived, planned, piloted and fully implemented
in 3 months or less with a demonstrable
positive outcome.
You are committed to quality.
You work in competitive environments
where quality of product and service are key sources of differentiation
and competitive advantage.
Quality of service means improved response rate, resolution and
turnaround time.
To support quality service you require a faster
and higher quality response rate to your customers that allows
information flow across organisational boundaries.
You want to harness the power of a fully
Hosted & Managed BlackBerry Solution.
A complete hosted mobile email and data
solution will manage the entire process of device selection, provisioning,
service and support 24/7 without the upfront capital and maintenance
costs of supporting a wireless email and data infrastructure.
Infrastructure and processes to leverage and
extend Enterprise data to mobile users securely with appropriate
controls and links to key business processes.

Now
that you have a better idea of the issues, concerns and
challenges facing our clients
learn more about the Mercury Solutions Centre approach
and How We Work. |
Back to Top
|
|