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Are your people working to their potential while on the go?


About our clients

We work with IT Executives that use Lotus Notes who are having difficulties providing their mobile professionals access to their email, contacts, calendar and corporate information while on the go.

Our clients are in the business of providing high quality goods and services to end customers ranging from the general public to institutions.

Are some of these statements true for you?

“We have too many different types of mobile devices and it is challenging to support a fleet so diverse.”
“Our IT team is struggling to efficiently manage and deploy a mobile email and data solution.”
“Our executives need 24/7 support while overseas to access email and data through their mobile devices, but we don’t have the extended support required to cover 24/7 mobile support services.”
“We have a large mobile workforce that needs access to customer information while away from the office, but we don’t have the mobile infrastructure to support that.”
“We are a large and established business and we are at a stage where we want to re-examine the way our mobile workforce does business and significantly improve operational efficiency.”
“We use Lotus Notes and need to push email and data to our mobile professionals.”
“Our mobile workforce is spending a lot of time responding to emails and calls when they return from visiting clients when they should be able to respond the client needs on the go.”
“Our business has a large mobile workforce and we don’t have the support skills necessary to provide them with access to their email, calendar, contacts and enterprise data while away from the office.”
“We have a mobile workforce that we need to support but our infrastructure is not ready to support a BES infrastructure and to cover 24/7 mobile services.”

Clients are likely to be successful working with us if…

You understand the value in offering your staff flexible working options
Being “available” on wireless data is not about working 24 x 7. With the right culture, providing your staff flexible access to enterprise email and data makes their life easier while being more responsive to internal and external customers.

You plan and execute with the “end in mind”
This means that you are a purposeful progressive organisation that is open to thought leadership,
new paradigms and technologies that will help your organisation move forward.

You understand the strategy of “quick wins”.
This strategy is a founding principle of our company.

A “quick win” is essentially a project or sub project that can be conceived, planned, piloted and fully implemented in 3 months or less with a demonstrable positive outcome.


You are committed to quality.
You work in competitive environments where quality of product and service are key sources of differentiation and competitive advantage.

Quality of service means improved response rate, resolution and turnaround time.

To support quality service you require a faster and higher quality response rate to your customers that allows information flow across organisational boundaries.

You want to harness the power of a fully Hosted & Managed BlackBerry Solution.
A complete hosted mobile email and data solution will manage the entire process of device selection, provisioning, service and support 24/7 without the upfront capital and maintenance costs of supporting a wireless email and data infrastructure.

Infrastructure and processes to leverage and extend Enterprise data to mobile users securely with appropriate controls and links to key business processes.

Now that you have a better idea of the issues, concerns and challenges facing our clients
learn more about the Mercury Solutions Centre approach and How We Work.

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