A key area organisations are struggling with is the ability to deploy mobile applications. Mobile Application Services is an important support function in enterprise mobility and requires an understanding of the toolsets to get apps onto devices and the support processes to ensure that apps are supported and meet quality standards.
MSC Mobility has released its latest enterprise managed mobility offering addressing the complexities of deploying and managing mobile applications. “Managing mobile applications present a lot of challenges for enterprises because many of the automated tools that exist in the desktop world are not available in the mobile world.” MSC Mobility’s Product Manager Justin Stuckey states.
It's that time of year again as Gartner releases its annual Magic Quadrant (MQ) for EMM software providers this week.
The AirWatch and VMware link up has proven good for VMware from an MQ perspective. As noted in Gartners MQ, AirWatch still has quality issues around stability which for service providers has been an on-going issue. VMware’s strong background in enterprise software development appears to be helping in this area. Convergence of VMware virtual desktop capabilities and AirWatch makes the AirWatch offering interesting as the desktop environment and mobile workspace converge, something that may be an issue for MobileIron over the coming 12 - 24 months.
Creating a business oriented mobile strategy requires an understanding of many moving parts and access to a number of differing skills sets. The business implications of mobility are massive with existing business models being disrupted and existing industries being forced to rethink their offerings - transport, accommodation, finance to name a few. To remain relevant enterprises need to innovate and evolve before their competitors do.
77% CEO’s surveyed by Accenture in 2014 have mobility in their top 5 priorities with over a third actively participating in the development of mobile strategy. For the enterprise, mobile means quicker wins at lower cost with more options. Frustrations with internal IT performance can be resolved by using alternative suppliers leaving internal IT supply out of the loop entirely, which may or may not be a viable long term approach.
As enterprises are confronted with rapid digitisation in a consumer oriented technology environment, many of the industrial strength support and change management processes are simply too slow to cope with regular fast app updates, annual major OS upgrades and constant platform changes. Just as organisations moved to Agile project management processes for project delivery, businesses need to either introduce agile support processes that favour ‘help yourself’ as well as fully assisted support. Carte blanche app mobilisation via VDI (Virtual Desktop Infrastructure) is typically a poor user experience and responsive design can create more issues than it solves if the supporting architecture and training isn’t in place.
iOS is really the only platform retailers should care about when it comes to engaging existing and potential buyers according to analysis undertaken by Winners and Losers on Black Friday sales last year. Conversion metrics are higher and average purchases are bigger when a client purchases using an Apple device. This is not good news for Samsung or Google who are trying to vertically integrate their offerings but lag behind Apple who has a consistent message, strong horizontal integration and a leveragable ecosystem.
I am a big advocate of writing apps for real living users… requirements gathering is way easier when you don’t have someone trying to gnaw your face off… not to say that real live users won’t attempt to eat you alive, it does happen. So to avoid creating and deploying apps that go straight to zombie-ville (see previous article) there are some general principles that will convert ‘walking dead’ users into shiny happy productive people that kick a**e
Like bee hives, organisations that communicate and collaborate well are more successful than other organisations. This is particularly true where knowledge is the primary ingredient for driving success. For the majority of advanced economies, knowledge based work is the primary activity, whereas manufacturing and production based work, which is more labour intensive, has moved to emerging economies where the cost of labor is lower.