MSC Mobility Solutions - Case Studies

					Mobility Solutions

“The key difference with Mercury is they don't just sell software or consulting, they understand and are committed to resolving our unique business problems. They will work with us relentlessly both during their contract and afterward until the problem we are facing is completely resolved.”

Todd Moniot Group Executive CBA Group Strategic Development

Mobility eZine

MSC BlackBerry Case Studies

Does the MSC’s Mobility method really work?

Please feel free to download our mobility success stories outlining a range of mobility challenges and best practices.

The following case studie illustrates the benefit and manner of our approach in assisting organisations with adopting MSC’s Mobility Solution. In this situation, we worked with the existing team, assisting them in achieving their desired objectives. As you read this case study, imagine your organisation in a similar situation.

Steinhoff Asia Pacific (Freedom Furniture) Uses Wireless Technology to Gain Retail Advantage BlackBerry Device with MSC Mobile Professional Advantage Offers quick IT Deployment
	Steinhoff Asia Pacific, Furniture & Homewares Retailer
Problem	Steinhoff was "inheriting" a lot of different types of PDAs - this presented a number of devices and service management issues in supporting their mobile professionals. Steinhoff also found itself providing 24 / 7 service and support, capacity was limited. New skills were also required to support their existing mobile data solution and Steinhoff wanted to focus on supporting core business activities.
Solution	MSC's MPA Mobile Professional Advantage provided a secure, fully outsourced managed BlackBerry service with no capital outlay, no setup costs and clear SLA's that supports Steinhoff's needs.
Results	The Results that Steinhoff achieved are: 1. Greater executive awareness and responsiveness to business demands and information flow. 2. Improved decision-making that builds retail advantage 3. More productive use of executive and senior management time 4. Cost effective solution with quick implementation 5. 24 x 7 x 365 Service and Support without the need to import or develop and maintain new skills in house 6. Centralised IT approach through MSC Download Case Study

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